Parents

Our Ethos: A strong partnership between home and school is essential for your child's success. This protocol ensures clarity and consistency for all communication.

Key Partnership Principles

We are strongly committed to working with you to get the best outcome for your child. We operate an open door policy, where you are welcome to get in touch whenever you need to.
The school office is open during the school day and the Admin Team are available via email or phone for time sensitive matters and emergencies.
Use the right channel: Always report absence to the Admin Email or Phone for efficiency and safety.
Be Proactive: Please check the Curriculum Snapshots and School Calendar before sending routine queries.

Communication Channels and Response Times

Query Type	Action / Contact Method	Response / Frequency
Urgent Concern	📞 Call School Office: 01606 668380	Immediate Action Required.
Reporting Child Absence	📧 Email admin@winchamcp.cheshire.sch.uk or Call Office 01606 668380	By 8:55am. (Absences MUST go through Admin).
Routine Day-to-Day Query	📧 Class Teacher Email (Checked before school / after 3:30pm) *classname*@winchamcp.cheshire.sch.uk	Response within 2 school days.
Complex / Sensitive Concern	🗓️ Scheduled Meeting (Book via School Office or with the class teacher directly)	Appointment usually scheduled within 48 hours of request.
Brief Drop-Off Message	Face-to-Face at Door A member of the Senior Leadership Team will be available on the playground before school, and teachers are available on the playground at the end of the day.	Daily. Please keep it as brief as possible so the staff on duty can speak to as many people as required.
Class Celebrations / Learning	Class Dojo	3–5 times per week. (Teachers are not able to respond to comments)
Proactive Curriculum Info	Curriculum Snapshot (PDF) with an overview of your child’s learning for the half term.	Sent via email First Friday of each half term. Also saved on class webpages
Sharing successes and promoting the school	Social Media Follow us on Facebook and Instagram	Weekly
Formal Academic Review	Parents’ Evening with focus on English/Maths and learning targets, with written feedback. Written school report in July.	Termly
Whole-School Events / Info	Headteacher Newsletter including assembly themes, school events, attendance, winners of certificates this week and information & support for parents.	Weekly
Logistical Information	Standard Letters / Google Forms sent via School Spider.	As needed (Managed by School Office).
Centralised Events Calendar	School Website / Public Google Calendar. Reminders about events will be sent out via School Spider and Class Dojo.	Available 24/7. Calendar Links: View calendar Add to Google Calendar
Standing Information for Parents	See the menus under the Parents tab on the school website.	Available 24/7.